A charge will be made if less than 24 hours' notice is given for a cancellation.

We can invoice insurance companies directly, as long as a policy number and a claim reference are provided at the time of assessment. Treatment sessions are approximately 30 minutes in duration, although this may vary depending on the chronicity of the problem and the treatment modalities used.

Customers can pay by cash, card or cheque. (No Amex)

Private Health Insurance

Patients who are covered by health insurance should bring along their membership and authorisation reference numbers in order for the clinic to bill the company direct. Otherwise a receipted account will be issued at the conclusion of treatment, along with completion of insurance forms where appropriate to facilitate such claims. Physiotherapy treatment at Crushes Manor Clinic is covered by the larger health insurance companies, but please check the terms and conditions with your insurance company prior to booking.

Please provide us with the following when you attend you first appointment:

• The name of your medical insurance company
• Your membership/policy number
• Your claim authorisation number
• Details of how many sessions you have been authorised
• Details of any excess you may have on your policy

Clinic Times